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Privacy Policy

Effective Date: January 1, 2026  •  Last Updated: January 1, 2026

Plain-English Summary: We collect only what we need to run this site and connect you with installers. We never sell your personal information. You can contact us at any time to ask about or delete your data.

1. Introduction

FenceMyPool.com ("we," "us," or "our") operates the website located at www.fencemypool.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal information.

By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information You Provide to Us

We collect information you voluntarily submit through forms on the Site, including:

  • Name and email address (when submitting a contact form or quote request)
  • Phone number (optional, when requesting installer quotes)
  • ZIP code (for cost estimates and installer matching)
  • Project details such as fence type preference and pool size (when requesting quotes)
  • Messages or inquiries submitted through our contact form

Information Collected Automatically

When you visit the Site, we automatically collect certain technical information, including:

  • IP address and general geographic location (city/region level)
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring website (how you found us)
  • Device type (desktop, mobile, tablet)

This information is collected through cookies and standard web analytics tools (such as Google Analytics). See Section 6 for more on cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To connect you with local installers. When you submit a quote request, we share your contact information with the installer(s) you selected so they can respond to your inquiry.
  • To respond to your messages. When you contact us through the contact form, we use your information to reply to your inquiry.
  • To improve the Site. Analytics data helps us understand how visitors use the Site and where we can make improvements.
  • To personalize your experience. ZIP codes help us display relevant local information such as state requirements and regional cost estimates.
  • To comply with legal obligations. We may use or retain information as required by applicable law.

We do not use your information to send unsolicited marketing emails unless you have specifically opted in to receive communications from us.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • With pool fence installers you select. When you submit a quote request, your name, contact information, and project details are shared with the installer(s) you have chosen for the purpose of receiving a quote. By submitting a quote request, you consent to this sharing.
  • With service providers. We use third-party tools to operate the Site (such as web hosting, analytics, and email services). These providers access only the data necessary to perform their services and are contractually prohibited from using it for other purposes.
  • For legal compliance. We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights or safety of our users or the public.
  • In a business transfer. If FenceMyPool.com is sold or merged with another entity, your information may be transferred as part of that transaction. We will notify users via a notice on the Site before any such transfer occurs.

5. Cookies and Tracking Technologies

The Site uses cookies — small text files stored on your device — to enhance your experience and collect analytics data. We use the following types of cookies:

  • Essential cookies: Required for the Site to function properly (e.g., remembering your preferences within a session).
  • Analytics cookies: Used to understand how visitors use the Site (e.g., Google Analytics). This data is aggregated and anonymized.
  • Advertising cookies: If we display ads through third-party ad networks, those networks may place cookies to serve relevant ads. We do not control these cookies directly.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on the Site. For more information on managing cookies, visit allaboutcookies.org.

6. Third-Party Links and Affiliate Relationships

The Site contains links to third-party websites, including affiliate product links. When you click an affiliate link and make a purchase, we may earn a small commission at no additional cost to you. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

Affiliated third parties include but may not be limited to Amazon Associates. These third parties have their own privacy policies governing how they collect and use data.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Specifically:

  • Quote request information is retained for up to 12 months to support follow-up and service improvement.
  • Contact form submissions are retained for up to 24 months for correspondence records.
  • Analytics data is retained in aggregated, anonymized form indefinitely.

You may request deletion of your personal information at any time by contacting us at [email protected].

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Opt-out of marketing: Unsubscribe from any marketing emails using the link in the email or by contacting us directly.
  • Data portability: Request your data in a commonly used, machine-readable format.

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Union or United Kingdom may have additional rights under the GDPR or UK GDPR. To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

The Site is intended for adults (18 years of age or older). We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has submitted personal information to us, please contact us at [email protected].

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you not to share sensitive information (such as financial details) through our contact forms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: